Salesforce


Salesforce and MuleSoft Platforms to Drive Business Transformations

GS Lab’s Salesforce and MuleSoft Expertise combined with 15+ years of product engineering experience helps us build first of its kind of solutions with real business relevance for our customers.

We help business use Salesforce as a core digital transformation platform for engagement with customers, partners, and employees and MuleSoft as an integration platform to improve customer experience and enable business transformations. With the help of the Salesforce platform, we help our customers to:

  • Implement digital engagement applications like sales, service and community cloud at scale
  • Rapid prototyping of digital solutions on Lightning, Visualforce & Apex, Salesforce1, and Salesforce IoT platforms
  • Find new ways to integrate within business systems with MuleSoft (Integration Platform) implementation and custom development expertise
  • Find new ways to enhance connected customer experience with Salesforce IoT expertise
  • Extract meaning from data through Data Science expertise



We Enable Business Transformations By

Transforming Sales
  • Bring visibility in end-to-end sales pipeline.
  • Improve sales collaboration.
  • Improve sales productivity with guided selling.
  • Streamline partner sales channels
Transforming Customer Service
  • Holistic view of customer interaction.
  • Streamline field service operations.
  • Access to multiple customer touch points.
  • Faster customer resolution through on-field service reps.
  • Develop predictive service operations through IoT.
Business Integrations
  • Integrate multiple business and legacy applications through custom connectors.
  • Integrate with back office ERP applications through API’s.
  • Meet governance and control requirements through improved architecture.

Salesforce OfferingsWe are your Implementation, Custom Development, and Integration partner for Salesforce Platform and Salesforce Ecosystem.

Implementation Services


  • Sales Cloud, Service Cloud & Community Cloud
  • Business process mapping & requirements gathering
  • Setup, Configuration, Customization , Integration and Data Migration
  • User training
  • UAT
  • Deployment and Post Go Live support

Maintenance & Support Services


  • Support for user issues
  • Enhancements
  • Support for Managed Package

 

 

Integration Services


  • BPM/ERP Integration through MuleSoft
  • Identity Management Integration
  • Social Media Integration
  • Communication Channels Integration (Unified communication, email, chats)
  • Business Apps integration using Web Services/APIs

Development Services


  • Custom Application Development – Lightning, Visualforce, Apex, Salesforce1

 

 



End – to – end IoT Expertise

We have end-to-end IoT Capabilities right from Sensors to Endpoint Applications, Including – Gateways, Wired and Wireless communications, Data Processing, Cloud, Analytics which help us craft customer applications leveraging Salesforce IoT platform and CRM Integrations.

Our product engineering experience and expertise in next-generation technologies such as AI, ML, and Data Science enable us to deliver custom applications on the Salesforce platform and accelerate business transformation.



Start Driving Business Transformations with

Salesforce + MuleSoft + IoT Experts