Realize Better Innovations with the Avaya DevConnect Partner
Overview
Custom-engineering in Collaboration with Avaya
GS Lab is Avaya DevConnect Partner and has proven experience in implementing and engineering custom solutions leveraging Avaya products. We are a strong team of Avaya developers and consultants with projects across call center, financial services, hospitality, and healthcare industries. We are Avaya technology partner with a deep understanding of their ecosystem.
Our strength across cloud, communications, and embedded systems allow us to engineer cost-effective solutions for our clients. We are a committed partner to Avaya and run internal hackathons to build innovative solutions around Avaya products.
GS Lab has extensive experience in developing custom applications that interwork with a wide variety of Avaya platforms, including UCaaS, CCaaS, multimedia devices, soft clients, desktop phones and video systems.
Offerings And Solutions
Empowering Innovations with Diverse Capabilities
Industry Solutions
Innovation Across Sectors Guided on Avaya
Call Center Industry
- Migrating call flow to self-service Chabot’s and in-app messaging services
- Automated real-time dialer system with standardized configurable contact center-specific features
- Employee productivity management system to enhance customer and employee experience
- Integration of video calls, video conferences, chat, multimedia message sharing to improve productivity and customer experience
Healthcare
- Remote patient monitoring through Avaya cameras and products
- Telemedicine application through Avaya products
- Patient connect applications
- Hospital Management Systems
Other Industries
- Financial services
- Hospitality
- Education
