The Centrality of Information for Effective Care Delivery

With technological advances in healthcare delivery, clinicians and healthcare delivery center staffs do not have access to an overwhelming number of available databases capturing vital clinical information – patient’s health record, administrative information, and medical provider’s orders guiding the process of patient care. Yet, based on our interactions with healthcare delivery centers only a few resources can adequately describe the use of existing data from available sources for enhanced care delivery.

Data by itself is of little use unless the data sources can be easily integrated, accessed and shared with right stakeholders. Research reveals that 65 percent of sentinel events (euphemism for patient deaths) is because of communication failure. Today, there’s a huge communication gap between clinicians, delivery care staff, patients, and labs. Generating a need for integrating data from monitoring and therapy devices with lab results, entries in electronic medical records and clinical information systems across healthcare delivery center.

Although information capturing, accessing, analyzing and sharing are essential to health care delivery, the Indian healthcare sector as a whole has historically lagged most other industries in use of information/communication technologies. Moreover, it is observed that most healthcare related information/communication technologies investments are concentrating on the administrative side, rather than on clinical care of the business.

Need for Connectivity and Remote Access

One of the greatest benefits of connected systems in acute care is to support patient’s safety with efficient workflows for timely decision-making. As revealed above, failure in timely communication with right stakeholders has led to 65 percent of sentinel events for the healthcare industry.

Integrating patient data at present available in silos across multiple systems/departments will help care delivery centers provide continuity-of-care to patients. It would also help reduce the expenses associated with co-relating databases that collect and store patient care information from diverse data sources manually and inadvertently duplicating tests/diagnosis.

Over the years technology companies have helped HealthCare Delivery centers make comprehensive clinical data available at the point-of-care using HL7 and ASTM interfaces facilitate the exchange of patient information between the network and other hospital systems. The imported data can be pulled into custom build applications empowering clinicians, care delivery staff with patient data (monitoring systems data, patient history, lab reports) at a click of a button for timely decision making.