Tag: customerexperience

Disclaimer The following blog is purely a work of fiction. It is not intended to be a sales pitch about GS Lab’s expertise in IoT solutions (asset management, fleet management, energy consumption optimization, and analytics etc.) nor it is based on GS Lab’s experiences in delivering IoT solutions to variety of industries (manufacturing, process, healthcare,…

With globalization, enterprises are spread across geographies and hence good communication – both within (amongst employees) and beyond the organization (with the customers) forms the crux of smooth business functioning. Successful enterprises have witnessed and adapted themselves to changing communication mechanisms right from traditional telephony, SMSes to more sophisticated mechanisms such as instant messaging, VoIP…

According to IDC, a global market intelligence firm, by Dec 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy.  While everyone seems to be talking digital transformation, only 10% of the global top companies claim that they are fully digital. Digital transformation in a…