Tag: UC

The success of an organization largely depends on effective collaboration between its employees, in order to improve their productivity, and in turn leading to greater customer satisfaction. Rolling back to couple of years, increasing team collaboration meant breaking down office walls and pushing employees to work together extensively. Thanks to technology, today, Enterprises are following…

With globalization, enterprises are spread across geographies and hence good communication – both within (amongst employees) and beyond the organization (with the customers) forms the crux of smooth business functioning. Successful enterprises have witnessed and adapted themselves to changing communication mechanisms right from traditional telephony, SMSes to more sophisticated mechanisms such as instant messaging, VoIP…